Privacy policy

Safeguarding your Personal Information

At medicationtime, we will not collect, use, or disclose your personal information without your consent - except as required or permitted by law. We do not and will not sell or rent your personal information to anyone for any reason.

Personal information you provide to us will only be used by us as part of our ongoing efforts to provide you with superior service and selection.

We know that we earn your business and your trust with each transaction. That is why we will take every step necessary to protect your privacy by safeguarding any personal information we collect, provide to third-party service providers and/or store during the course of doing business together.

Our mandate for protecting your privacy is to ensure that our privacy standards meet or exceed the guiding principles established in federal and provincial privacy legislation.

London Drugs is responsible for personal information it holds or which is under its control, including the personal information it entrusts to service providers. We have designated a person to act as our Privacy Officer, whose duties will include monitoring medicationtime compliance with relevant legislation, replying to our valued customers questions, as well as responding to requests by individuals for access to and correction for any personal information medicationtime has collected on them.

We adhere to Ten Privacy Principles to ensure your personal information is protected.

 

London Drugs 10 Principles of Privacy Protection

Principle 1 - Accountability
London Drugs is responsible for maintaining and protecting the customer information under its control. In fulfilling this mandate, medicationtime has designated an individual who is accountable for the Company's compliance with the Ten Privacy Principles.

Principle 2 - Identifying Purposes
The purposes for which your information is collected, used or disclosed shall be identified before or at the time the information is collected, used or disclosed. medicationtime will limit the collection and use of your information to the minimum we require to deliver superior service to you, our customer; this includes advising you about our products, services and other opportunities, and to administer our business.

Principle 3 - Consent
Your knowledge and consent (express or implied) are required for the collection, use or disclosure of your personal information except where required or permitted by law.

Principle 4 - Limiting Collection
Any personal information we collect from you is limited to those details necessary for the business transaction, as described further below, and we only collect this information using fair and lawful means.

Principle 5 - Limiting Use, Disclosure and Retention
We will only use or disclose your personal information for the purpose for which it was collected - unless you provide us with consent to do otherwise or when it is required or permitted by law. We will not retain your personal information any longer than required to fulfill the needs of why we collected the information to begin with.

Principle 6 - Accuracy
Our commitment is to maintain your personal information as accurate, complete and up-to-date as is necessary for the purpose that we collected it for in the first place.

Principle 7 - Safeguarding Customer Information
At medicationtime, we are committed to protecting your personal information with safeguards appropriate to the sensitivity of that information.

Principle 8 - Openness
At medicationtime, we will answer your questions about our privacy policies, procedures, and our management of your personal information in as understandable a format as possible.

Principle 9 - Customer Access
If you require details on your personal information at medicationtime, please send us a written request. Upon receipt of this request, medicationtime will inform you of the existence, use and disclosure of your personal information and will provide access to that information, except where the law requires or permits medicationtime to deny access. We will provide you information within a reasonable time period and provide an explanation if we are unable to meet your request. Some inquiries may entail a charge, but we will provide an estimate for the amount in advance.

Principle 10 - Handling Customer Complaints and Suggestions
Our commitment is to handle questions about our privacy principles, practices or any suggestions to improve promptly. Please direct your communications to the medicationtime Chief Privacy Officer at gooplz2015@gmail.com

  

Medicationtime may disclose your information as permitted or required by law: Examples of this include:

• to comply with a subpoena, warrant or order issued or made by a court, person or body with jurisdiction to compel the production of personal information
• to an entity, which may be a government institution or other person that has lawful authority to obtain the information
• to a public body or a law enforcement agency concerning an offence under the laws of Canada or a province, to our internal or external legal counsel.

When is my information removed?
We keep your personal information on file as long as we need it to provide you with a service and to meet legal requirements. When it is no longer needed we destroy the information or render it anonymous.  Should you desire, you can contact our Chief Privacy Officer and request that we remove your information from our records. We will make every reasonable effort to honour your request, however, we may retain some information you have requested to remove to prevent fraud, collect moneys owed, resolve disputes, and to comply with federal and provincial legal requirements.

Changes to our Privacy Policy
Our business constantly changes to meet the needs of our customers and as a result our policies and procedures pertaining to privacy and security are also subject to change. We reserve the right at any time to change or modify any of our practices, policies and procedures which relate to privacy and security.

Chief Privacy Officer
London Drugs has appointed a senior member of their management group to the role of Chief Privacy Officer. It is this person's role to ensure that medicationtime meets our customers' expectations surrounding privacy. If you have questions or concerns regarding medicationtime Privacy Policy 

 

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